All organisations aspire to having personnel who are fundamentally competent to fulfil their roles. Your IMS should focus on "how things are done around here", rather than trying to provide a ground-up education on subject matter. Guidelines can be included in your IMS but they should only be included to support clear, succinct expectations set out in your Policies, Standards, Procedures and Specifications. With Alianna's approach every opportunity is sought for optimising IMS content, particularly reducing the size of documents.
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